I recently worked on a major project for a large organisation implementing over a hundred servers. These servers comprised the entire back-office infrastructure and would provide billing and financial services, order processing and CRM. The software stack chosen was a suite of Oracle products: Oracle eBusiness Suite, Oracle Billing and Revenue Management, Oracle Siebel, Oracle SOA Suite, Oracle OBIEE and Oracle DB Enterprise Edition. All very expensive software to both license and support.
I’ve worked heavily with Oracle DB before, and found it to be very stable and robust when sitting on Sun Clusters - however this would be the first time I got to install the software on our new “Enterprise” Operating System - Oracle Enterprise Linux. The reasoning behind the sea of Oracle was that we’d have complete end-to-end support for the entire stack. We’d log one ticket about an issue and someone at Oracle would be able to help. That was the theory, anyway.